Technology

End of the School Year Electronic Device Return Procedures

All electronic devices loaned to students must be returned before the student officially checks out for the school year. Devices not returned at the end of the school year (before the start of summer) will become obligations on the student's account and the student is held responsible for any damage or loss until the device(s) are returned. No additional devices will be issued for the new school year until previous obligations have been cleared. Seniors must clear all obligations before a diploma and/or transcript is issued.

RETURNING YOUR DEVICE(S): Students must fill out (student & parent signature needed), this CHECKLIST ahead of time, and return it with your device(s).

DeviceRtnChecklist

Verizon WIFI Hotspot WiFi: Oval, dark navy, approx. 2 ⅜" width x 3 ½" length x ⅝" height. The charger is one piece. The "Franklin Wireless" AC charger is connected to the cord and has two distinguishable black tags	AT&T WIFI Hotspot WiFi: Rectangular with rounded corners, AT&T "world" logo, black, approx. 2 ⅝" width x 4 ½" length x ⅝" height. The charging block is a separate piece with the words: "Netgear" on it with a white barcode label. The cord is separate and has a labeled barcode #10-10064-01	Apple iPad Power Adapter The Apple iPad USB Power Adapter is two pieces; a rounded edge square white block, and a white USB to thunderbolt cord

Verizon Hotspot Alerts!

Verizon has been made aware that a very small number of Ellipsis Jetpack MHS900L and MHS900LS devices used for distance learning have significantly overheated and caused heat-related damage. Verizon is taking the situation very seriously and we are working with the device manufacturer to investigate the cause of these incidents.

We recognize that minimizing disruption and keeping your students connected and learning is paramount. We are committed to finding the best solution for you and your students and will contact you to provide additional information in the coming weeks.

Users should leave the device powered on while it is plugged in. When not in use, the device should be turned off, unplugged from its power source, and securely stored until you receive your replacement device and packaging to return the Ellipsis Jetpack safely.

As a reminder, and to help promote the safe operation of all devices, please follow these best practices:

When not in use, turn the device off and unplug it.
Place your device on a flat, solid and sturdy surface such as a floor or table.
For proper ventilation, do not use the device in a bed, sofa, chair or other soft surface, and ensure your device is not covered by a pillow, blanket or other item.
Keep devices near room temperature when in use.
Use only approved charging cables, including the cable provided.
Do not expose the units to extreme temperatures for extended periods of time.
Do not expose the unit or its battery to water or other liquids.
Do not drop the units and do not insert foreign objects into the battery or unit.

Thank you for your patience and understanding. If you have any questions or concerns about the technology issued to you, please contact us for support.

Ohana Help Desk

The ʻOhana Help Desk will provide self-service and chat support for families experiencing issues connecting to HIDOE systems remotely from home. The help desk will be able to assist with connectivity-related issues (e.g. network and wifi connectivity), access and security issues, device support (e.g. devices, applications, software updates) and general IT support.

While other school districts provide tech support to families, HIDOE's help desk is statewide and was designed with a higher level of support, with phone support in multiple languages, chat support and an online portal. The help desk will be able to provide phone support in languages most commonly spoken in Hawaiʻi households – English, Hawaiian, Ilokano, Tagalog, Chuukese and Marshallese.

Acceptable Use Guidelines

Employees, contracted workers, volunteers and all other non-student and non-parent users of the Hawaii State Department of Education (HIDOE) network, Internet services and digital devices must adhere to the Acceptable Use Guidelines. Violation could result in the termination of the account and/or other punitive measures.

Technology Responsible Use Guidelines Form

H.P. Baldwin High School is committed to guide students in the use of technology as a tool to support their achievement. Parents/guardians should review the Technology Responsible Use Guidelines (TRUG) with their child; then sign the Technology Responsible Use Form (TRUF) to constitute an understanding and an agreement to abide by all rules, regulations, and guidelines relating to Department-owned or leased digital devices, network, and internet services, which may be modified or expanded as needed by the Department. A completed, signed TRUF is necessary to borrow a device is issued when forms the TRUF is filed.

TRUG
TRUF

The Technology Responsible Use Guidelines (TRUG) is also available in Cebuano (Visayan), Simplified Chinese, Traditional Chinese, Chuukese, Hawaiian, Ilokano, Japanese, Korean, Marshallese, Samoan, Spanish, Tagalog, Tongan, and Vietnamese.

The Technology Responsible Use Form (TRUF) is also available in Cebuano (Visayan), Simplified Chinese, Traditional Chinese, Chuukese, Hawaiian, Ilokano, Japanese, Korean, Marshallese, Samoan, Spanish, Tagalog, Tongan, and Vietnamese.

Related Downloads

Parent Notification
HAR 34: Consent for Release of Information
Adult Publication/Audio/Video Release Form
Quick Guide to Student Information Privacy
Student Privacy Booklet School Year 2020-21

Related Websites

HAR 34: Protection of Educational Rights and Privacy of Students and Parents
HIDOE School Data and Reports
What is Student Data?
FERPA guidance for parents
Family Policy Compliance Office

Documents by language

ENGLISH

FERPA Annual Notice [VIEW]
Technology Responsible Use Guidelines (TRUG) [VIEW]
Technology Responsible Use Form (TRUF) [VIEW]
PPRA Notice [VIEW]
Quick Guide to Student Information Privacy [VIEW]
Student Publication-Audio-Video Release Form [VIEW]
Military Recruiters Opt-Out Notice and Form
Institutions of Higher Learning Opt-Out Notice and Form

CEBUANO (Visayan)

FERPA Annual Notice [VIEW]
TRUG [VIEW]
TRUF [VIEW]
PPRA Notice [VIEW]
Quick Guide to Student Information Privacy [VIEW]
Student Publication-Audio-Video Release Form [VIEW]
Military Recruiters Opt-Out Notice and Form
Institutions of Higher Learning Opt-Out Notice and Form

CHINESE (Simplified)

FERPA Annual Notice [VIEW]
TRUG [VIEW]
TRUF [VIEW]
PPRA Notice [VIEW]
Quick Guide to Student Information Privacy [VIEW]
Student Publication-Audio-Video Release Form [VIEW]
Military Recruiters Opt-Out Notice and Form
Institutions of Higher Learning Opt-Out Notice and Form

CHINESE (Traditional)

FERPA Annual Notice [VIEW]
TRUG [VIEW]
TRUF [VIEW]
PPRA Notice [VIEW]
Quick Guide to Student Information Privacy [VIEW]
Student Publication-Audio-Video Release Form [VIEW]
Military Recruiters Opt-Out Notice and Form
Institutions of Higher Learning Opt-Out Notice and Form

CHUUKESE

FERPA Annual Notice [VIEW]
TRUG [VIEW]
TRUF [VIEW]
PPRA Notice [VIEW]
Quick Guide to Student Information Privacy [VIEW]
Student Publication-Audio-Video Release Form [VIEW]
Military Recruiters Opt-Out Notice and Form
Institutions of Higher Learning Opt-Out Notice and Form

HAWAIIAN

FERPA Annual Notice [VIEW]
TRUG [VIEW]
TRUF [VIEW]
PPRA Notice [VIEW]
Quick Guide to Student Information Privacy [VIEW]
Student Publication/Audio/Video Release Form [VIEW]
Military Recruiters Opt-Out Notice and Form
Institutions of Higher Learning Opt-Out Notice and Form

ILOKANO

FERPA Annual Notice [VIEW]
TRUG [VIEW]
TRUF [VIEW]
PPRA Notice [VIEW]
Quick Guide to Student Information Privacy [VIEW]
Student Publication-Audio-Video Release Form [VIEW]
Military Recruiters Opt-Out Notice and Form
Institutions of Higher Learning Opt-Out Notice and Form

JAPANESE

FERPA Annual Notice [VIEW]
TRUG [VIEW]
TRUF [VIEW]
PPRA Notice [VIEW]
Quick Guide to Student Information Privacy [VIEW]
Student Publication-Audio-Video Release Form [VIEW]
Military Recruiters Opt-Out Notice and Form
Institutions of Higher Learning Opt-Out Notice and Form

KOREAN

FERPA Annual Notice [VIEW]
TRUG [VIEW]
TRUF [VIEW]
PPRA Notice [VIEW]
Quick Guide to Student Information Privacy [VIEW]
Student Publication-Audio-Video Release Form [VIEW]
Military Recruiters Opt-Out Notice and Form
Institutions of Higher Learning Opt-Out Notice and Form

MARSHALLESE

FERPA Annual Notice [VIEW]
TRUG [VIEW]
TRUF [VIEW]
PPRA Notice [VIEW]
Quick Guide to Student Information Privacy [VIEW]
Student Publication-Audio-Video Release Form [VIEW]
Military Recruiters Opt-Out Notice and Form
Institutions of Higher Learning Opt-Out Notice and Form

SAMOAN

FERPA Annual Notice [VIEW]
TRUG [VIEW]
TRUF [VIEW]
PPRA Notice [VIEW]
Quick Guide to Student Information Privacy [VIEW]
Student Publication-Audio-Video Release Form [VIEW]
Military Recruiters Opt-Out Notice and Form
Institutions of Higher Learning Opt-Out Notice and Form
SPANISH

SPANISH

FERPA Annual Notice [VIEW]
TRUG [VIEW]
TRUF [VIEW]
PPRA Notice [VIEW]
Quick Guide to Student Information Privacy [VIEW]
Student Publication-Audio-Video Release Form [VIEW]
Military Recruiters Opt-Out Notice and Form
Institutions of Higher Learning Opt-Out Notice and Form

TAGALOG

FERPA Annual Notice [VIEW]
TRUG [VIEW]
TRUF [VIEW]
PPRA Notice [VIEW]
Quick Guide to Student Information Privacy [VIEW]
Student Publication-Audio-Video Release Form [VIEW]
Military Recruiters Opt-Out Notice and Form
Institutions of Higher Learning Opt-Out Notice and Form

TONGAN

FERPA Annual Notice [VIEW]
TRUG [VIEW]
TRUF [VIEW]
PPRA Notice [VIEW]
Quick Guide to Student Information Privacy [VIEW]
Student Publication-Audio-Video Release Form [VIEW]
Military Recruiters Opt-Out Notice and Form
Institutions of Higher Learning Opt-Out Notice and Form

VIETNAMESE

FERPA Annual Notice [VIEW]
TRUG [VIEW]
TRUF [VIEW]
PPRA Notice [VIEW]
Quick Guide to Student Information Privacy [VIEW]
Student Publication-Audio-Video Release Form [VIEW]
Military Recruiters Opt-Out Notice and Form
Institutions of Higher Learning Opt-Out Notice and Form